Performance Assurance Specialist, Lead— External Assessment and Operating Experience (OE)/Lessons Learned (LL) Coordinator

Position Overview—Roles

Under limited supervision, performs Contractor Performance Assurance Program support for the Contractor Assurance System (CAS) team. Typical job duties are routine and require use of standard techniques and procedures.

Effectively execute the External Assessment OE/LL Coordinator functions and serve as the FRNP SME in this subject area.
Serve as liaison between FRNP and DOE with extensive client coordination.
Perform external assessment coordination including document and interview requests, correspondence distribution and response tracking, and Factual Accuracy review comment consolidation and transmittal.
Develop and track external corrective action plans.
Develop lessons learned and evaluate for submittal to OPEXShare.
Maintain OPEXShare account and registration requests.
Develop performance metrics and support trending analysis.
Perform corrective action verifications on behalf of Quality/Contractor Performance Assurance.
Conduct and support self-assessments, management assessments, and independent assessments.
Conduct and support corrective action effectiveness reviews.
Perform duties according to established work protocols.
Develop and facilitate classroom training modules in subjects within the responsibilities and authorities listed and maintain certified instruction qualifications.
Provide leadership, motivation, and instruction for work methods and performance expectations.
Provide guidance, direction, etc., to ensure consistency and compliance with FRNP policies and procedures specifically within the authorities listed.
Support safe operation consistent with FRNP requirements.
Provide day-to-day support, as requested/needed, to the operations of FRNP.
Perform work in accordance with FRNP procedures, regulations, and contract requirements.
Perform other job related duties as assigned by management.


The Performance Assurance Specialist, Lead, External Assessment OE/LL Coordinator leads the external assessment and OE/LL, process segments of the Contractor Performance Assurance Program at FRNP in accordance with 10 CFR 830, EM-QA-001, DOE 210.2A, DOE O 225.1B, DOE O 226.1B, DOE O 227.1A, and DOE O 414.1D, and DOE O 422.1, Chg. 2.


Additional responsibilities include: planning and preparation of department documents and procedures and assisting all levels of project personnel in performance assurance related matters; position related technical and administrative functions (e.g., planning organizing, interpreting, coordinating, and executing division and project assignments); resolving problems in a timely manner, and promoting a safe and respectful work environment.



This position is delegated authority to lead processes and systems of the FRNP Contractor Performance Assurance Program.  This includes control of content for CP3-QA-3002, CP3-QA-3011, and associated forms, training modules, and instruction. Within this assignment are the following program activities: Issues Management system, OE/LL, interface with FRNP Senior Management, DOE, and other external entities as necessary and external assessment coordination.
Authority to raise Quality and Contractor Performance Assurance issues to FRNP Management at any time and for any reason.
Authority to develop and deploy training to meet defined needs for knowledge and skill.
Exercise "stop work activity" authority as appropriate. Direct any employee at Paducah site to take appropriate actions to ensure safe operations, or to achieve compliance with FRNP requirements.
Use FRNP programs and policies to address concerns and employment issues.


Accountable to Contractor Performance Assurance Program Manager for the effective discharge of duties as defined in relevant FRNP policies, regulations, and procedures.
Accountable to HSSQ Director and FRNP Management for the accuracy and availability of Contractor Performance Assurance Program process data.
Meet expectations for quality and quantity of work, and provide ideas for improvement opportunities.
Accountable for execution of applicable FRNP policies and procedures.

Training and Qualification Requirements:

All Plant Basic and Site Access Requirements, as assigned.
Required Reading, as assigned.
Job-specific training includes: NQA-1 assessor, root cause analysis, human performance improvement and evaluation, interviewing techniques, issues management.
SME and Instructor Qualification.
Radiological training.

Minimum Requirements

BA/BS degree, preferred, in a related field and 10 years of related experience. Experience without BA/BS degree is 15 years.
Strong interpersonal/communication skills
Strong PC skills including Microsoft applications
Detail oriented


This position description does not state or imply that the above are the only duties and responsibilities assigned to this position.  Employees holding this position will be required to perform job-related duties as requested by management. All requirements are subject to modification to reasonably accommodate individuals with a disability.
The statements above are intended to describe the general nature and level of work being performed by the person assigned to this position.  Lead duties and responsibilities are intended to describe the overall purpose of this job.