Employee Concerns Manager

Position Overview

Under limited supervision, is responsible for the program direction and oversight of the various elements that assist project execution and the day-to-day operations of the Employee Concerns Program, in support of the Company’s philosophy and the DOE requirement to implement an Integrated Safety Management System (ISMS) and maintain a Safety Conscious Work Environment (SCWE).  The ECP program operates in a manner that meets the operational and developmental needs of the project and all personnel while ensuring site compliance with all contractual, statutory, and regulatory requirements, and functions under approved procedures and accepted industry practice.

Provides program direction and oversight in the planning, implementation, management, and execution of all aspects of program development and implementation of the Four Rivers Nuclear Partnership Employee Concerns Program in accordance with applicable Federal and Departmental policies and standards.  

Oversees and either independently, or in conjunction with necessary technical subject matter experts, conducts investigations into employee concerns.

Utilizes quantitative or qualitative methods to collect and analyze data with the goal of detecting trends that are not readily apparent and that warrant corrective measures.

Independently develops recommendations for Four Rivers Nuclear Partnership Management to effect appropriate resolution of concerns.  Such resolution often includes incumbent independently developing and overseeing implementation of corrective action plans to resolve identified deficiencies. 

Oversees the annual assessments of the Four Rivers Nuclear Partnership Employee Concerns Program, identifies necessary actions to improve program operations, and develops, implements, and oversees action plans to effect such improvements.

Monitors issues to maintain schedule, and ensures investigations are comprehensive and thorough.

Plans, organizes, coordinates, and performs activities in accordance with established policies, procedures, systems, and requirements.

Reviews periodic employee concerns status reports for project executive management and the requirements established by the prime contract.

Oversees the preparation of reports and other documentation relevant to employee concerns.

Manages the design and implementation of employee concerns investigations through strategic planning and implementation activities.

May reviews investigation reports prepared by other employee-centered organizations and provides feedback and guidance as necessary. 

May investigate allegations forwarded from the PPPO (DOE) Office, OIG, or other applicable organization and/or entity.

Manages significant investigations involving quality, safety, health, environmental, security, and reprisal for engaging in protected activities.

Provides training to employees on the Employee Concerns Program.

Serves as a point of contact for senior project management, organizational management, and senior government officials pertaining to ongoing employee concerns issues.

Maintains close working relationships with Project Management and Human Resources.

Represents the company to client and maintains client relationships.

Ensures Employee Concerns Program files are maintained with strict confidentiality.

Interfaces with groups inside and outside the organization (other departments, unions, SBUs, projects, WEMS, DOE, vendors).

May be assigned special projects.

Develops or reviews/updates various plans, policies, or procedures as needed.

Maintains positive employee relations.

Performs duties complex in nature.

Other job related duties as assigned.

Maintains knowledge of and demonstrates ability to perform work safely in accordance with all approved safety policies, procedures, and applicable regulations and performs assigned duties in a safe manner.If supervising others, has responsibility for the safety of those being supervised and ensures they comply with established safety policies and procedures and practice safe work habits.

Actively participates in Safety Work Groups.

Minimum Requirements

BA/BS degree in a related field and 9 years of related experience, or an equivalent combination of education and experience is required.  Typical experience ranges from 9 - 12 years.

Proficient PC skills to include Microsoft software

Familiarity with the requirements and restrictions related to dealing with union-represented employees, including working knowledge of collective bargaining agreements.

Must have in-depth understanding of federal and state policies and regulations

Strong interpersonal and communication skills

Ability to maintain confidentiality

Working Conditions

Work in an office at a normal environmental restoration atmosphere (outdated and/or abandoned facilities or industrial field environments). May also work at off-project sites representing the organization at various types of locations throughout the community for business purposes. Potential exposure to equipment movement hazards, dangerous chemicals/solvents or hazardous and radioactive materials if proper safety procedures are not followed.

Ability to perform sedentary to light work, exerting up to 50 pounds of force occasionally (any exertion of force/lifting greater than 45 pounds requires usage of a two person “buddy system”), non-repetitive, up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly, repetitive; performing such activities as lifting, lowering, carrying, pushing, pulling, standing, walking, grasping, kneeling, stooping, reaching.

Ability to perform primary office duties including heavy computer usage.

In some cases radiological training may be required.

The statements above are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position.  Employees holding this position will be required to perform job-related duties as requested by management. All requirements are subject to modification to reasonably accommodate individuals with a disability.